Important Information

Important Information

Shipping
We offer several shipping options at checkout, primarily through UPS. USPS may also be available for smaller items and is used for PO Boxes, APO and FPO addresses. We work to keep shipping costs as reasonable as possible and offer free or discounted shipping when promoted on our website. For complete details, please see our Shipping Policy.

Returns
We want you to be happy with your purchase. Eligible unused merchandise may be returned within 30 days, subject to the terms of our Return Policy. Please review the policy before returning merchandise or contact us at 1-888-550-3542 if you need assistance.

10-Year Luminary Warranty
FLIC Luminaries are backed by our 10-Year Luminary Durability Warranty. For coverage, conditions and complete warranty details, please see our 10-Year Luminary Durability Warranty page.

Payment Options
We accept major credit cards and other payment methods displayed at checkout. For larger commercial or organizational orders, additional payment arrangements may be available—please contact us.

Sales Tax & Tax-Exempt OrganizationsKansas sales tax is calculated and collected on orders delivered within Kansas. FLIC does not currently collect sales tax outside Kansas. Tax-exempt organizations should contact us for assistance with a tax-exempt purchase.

Installation & Helpful Hints
Proper installation helps you get the best performance from your FLIC Luminaries. Visit our Installation & Setup page for instructions, mounting options and helpful tips.

Bulk, HOA & Neighborhood Orders
Planning a large display? We offer quantity pricing and programs for HOAs, neighborhoods, businesses, organizations and other large installations. Visit our Bulk Pricing, HOA and Neighborhood pages for more information.

Need Help?
Have a question before or after your purchase? Call us at 1-888-550-3542 or send us a message through our Contact Us page. Real people, real support—we typically respond within one business day.

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CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form and hit SEND.

(888) 550-3542

info@flicluminories.shop

Mon - Sat 9:00am - 6:00pm (CST)